Frequency Asked Questions

Each product will have an ingredients tab so you can get more information on what is in each product you are using. We believe in educating the consumer about what is in the product and what benefit it brings.  So be sure to check out the Blog to learn more.

A self-care journey is a specific set of curated spa-quality products that are designed to pamper you in four different focal areas: Release, Renew, Reclaim, and Love. 

Each "journey" has been specifically formulated with natural and organic ingredients designed to help balance specific self-care issues and get your energy back in alignment.

Our Release Journey helps you detox and soothe.
Our Renew Journey helps you revitalize.
Our Reclaim Journey helps you destress and balance.
Our Love Journey helps you refresh and energize.

I'm so glad you asked!  Our featured journey includes an exclusive, special mystery gift that you can ONLY get when ordering the featured Journey. Instead of 4 full-size products that can be used over the quarter, you get a 5th item that compliments the featured journey. And it will only be available to those who have a subscription or purchase the featured box each quarter.

But more than just products, we will also feature content and engagement activities that highlight the featured journey for that quarter. We will have content that aligns with all of the journeys, but we will have special additional content that aligns with the featured journey for the quarter.

Our subscription box is set on a quarterly delivery schedule. Each season you will receive a new box that includes the featured journey of the quarter OR you can select which journey you want to experience. You can also purchase engaging, fun, and mentally stimulating add-ons like journals, chakra jewelry, aromatherapy items, and other skin-care items that will make your experience truly unique to YOU.

 Click here to purchase your subscription!

Right now you can only purchase Dolce & Lay on our website, Facebook, or Instagram pages. As we are working to add physical locations for ease of access to Dolce & Lay Products, we will keep our list members updated of new locations first! 

Unfortunately due to Covid-19, we are not accepting any returns. For defective items, you have 30 days from the date of receipt (delivered date) to request an exchange. You can exchange for the same item or an item of lesser value.  You can also receive a credit for that amount that can be used towards the purchase of a more expensive item.

To complete your return, we require proof of purchase. Please email us photos of the damaged item(s). 

Please see the Return Policy for full details.

If you want to become a Dolce & Lay Insider and stay up to date on new products, discounts and sales, and our upcoming events, be sure to sign up for our mailing list. 

Membership has its privileges and its so easy and FREE to become a member of our online community; our efamily! 

Click here to join our Facebook Group The The Self-Care Sisterhood and join the fam.

We want to get to know you and your self-care story. We want to share it with the world because when we share our common experiences, we grow together and learn more!  Simply post your story, picture, and social media by filling out this short form.

Our subscription box is set on a quarterly delivery schedule. Each season you will receive a new box that includes the featured journey of the quarter OR you can select which journey you want to experience. You can also purchase engaging, fun, and mentally stimulating add-ons like journals, chakra jewelry, aromatherapy items, and other skin-care items that will make your experience truly unique to YOU.

Click here to purchase your subscription!

Answer goes here

I'm so glad you asked!  Our featured journey includes an exclusive, special mystery gift that you can ONLY get when ordering the featured Journey. Instead of 4 full-size products that can be used over the quarter, you get a 5th item that compliments the featured journey. And it will only be available to those who have a subscription or purchase the featured box each quarter.

But more than just products, we will also feature content and engagement activities that highlight the featured journey for that quarter. We will have content that aligns with all of the journeys, but we will have special additional content that aligns with the featured journey for the quarter.

I'm so glad you asked!  Our featured journey includes an exclusive, special mystery gift that you can ONLY get when ordering the featured Journey. Instead of 4 full-size products that can be used over the quarter, you get a 5th item that compliments the featured journey. And it will only be available to those who have a subscription or purchase the featured box each quarter.

But more than just products, we will also feature content and engagement activities that highlight the featured journey for that quarter. We will have content that aligns with all of the journeys, but we will have special additional content that aligns with the featured journey for the quarter.

The table below shows the standard billing and shipping dates for your subscription box. If your first subscription purchase/payment falls between 2 Payment Billed dates, you will receive the box for that quarter in 3-5 days after your purchase. You will then be charged on the normal subscription period for future subscription quarters. 

As our subscription is a quarterly box, we ship out the 1st week of the month following the Payment Billed Date. For purchases made after that time, we ship monthly by the 5th of the month for the two remaining months in the subscription quarter. 

For instance, if your Payment Billed date is Nov 15th, your first box will ship out during the first week of December. If you purchase the subscription AFTER the Payment Billed Date, your first box will ship out the 1st week of the next month (so January instead of December).

Our semi-annual and annual subscriptions are prepaid, and cannot be canceled for the current period. You can, however, cancel it from renewing for future periods. You will still receive all of the boxes for the currently selected subscription period, but your card will not be charged for any additional periods upon completion.

Unfortunately our boxes are not refundable. If you receive a box with damaged goods, we will gladly replace the damaged items.

The Dolce & Lay Simple Balance System® is our signature program that offers you spa-quality pampering products along side guided self-care experiences. Our unique approach to self-care ensures that you can create your own unique habits and routines that really speak to what you need to renew your mind, body, and spirit. It's a whole person approach to self-care!  The components listed below comprise the full Simple Balance System Offering.

We formulate spa-quality pampering products that refresh, renew, and revitalize you mind, body, and spirit. Our products are made with YOU in mind and only the best will do for our boos! We use natural and certified organic ingredients to craft each signature item. And then we package them in a sexy little box so you can take a self-care journey whenever you want. You can also get a subscription and get a new box of self-love each season, baby.  Your journey awaits!

Our blog/podcast series will help you live your best life unapologetically through self-care and wellness practices. Our goal is to help you find new, engaging, and exciting ways to practice self-care and self-love. We will be discussing everything about life from A to Z and hopefully having a little fun while going deep on serious topics!

Often times we see self-care as a very singular activity or set of activities. But it doesn't have to be that way. Our unique approach to self-care is designed to put you in a community of self-care enthusiasts who share the same goal of having a more balanced, centered, and loving relationship with themselves.  Our new Facebook Community Group is a safe zone where you can express your feelings and your needs among friends. Engage, connect, share, and learn!

We offer two types of custom party packages:  Spa Parties and Product Making Parties. We come to you and provide all the supplies that you need to enjoy a spa pampering session with friends OR make spa products with your friends.

If you are just stuck and at a loss for where to start your self-care journey, we are here to support you. Get a chance to speak with LeAnne Dolce and formulate a self-care plan that works for your lifestyle and your needs.